Changed Your Mind/ Doesn't Fit/ Not What You Expected? We are happy to accept returns within 30 days from the date of purchase, provided that the product is still new and unused, and in its original packaging. If you need to return something to us that you purchased online, you'll need to cover the cost of returning the product to us, or you can bring the product back to our store. Sale Items Sale items are not returnable, and non refundable. Faulty Items For faulty items we will meet all of our obligations under the Consumer Guarantees Act. This means that it's at our discretion to offer a repair, replace, or refund.